Support

Need help with LLM Deck? Email [email protected] and we'll get back to you. Please don't include your API key or private chat content.

Frequently asked questions

Where do I get an API key?
Create one at openrouter.ai/settings/keys, then paste it in the app. We recommend setting a credit limit on the key.

Why does a free model say no provider matches my privacy settings?
Many free models are only offered by providers that may store or train on data. LLM Deck asks OpenRouter to avoid those by default. Pick another model, or change "Avoid providers that store data" in Settings → Privacy & security.

What does LLM Deck cost?
The app is free, with a one-time Pro purchase that unlocks every feature. You pay OpenRouter directly for model usage.

Do you store my chats?
No. Chats live only on your device. See the Privacy Policy.

How do I restore Pro on a new device?
Open Settings → Unlock LLM Deck Pro → Restore purchase, signed in with the same Apple Account.

How do I move my chats to a new phone?
Settings → Export, import & erase → Export everything (optionally with a passphrase), then import the file on the new device.

How do I delete everything?
Settings → Export, import & erase → Erase everything, or delete the app.